Privacy Policy

At CHICI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information (securely processed through trusted payment providers)
  • Order history
  • Device information, browser type, IP address, and website usage through cookies

How We Use Your Information

Your information is used to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and customer experience
  • Detect and prevent fraudulent activity
  • Send promotional communications, if you have chosen to receive them

Information Sharing

CHICI does not sell, rent, or trade your personal information. Your information may only be shared with trusted service providers responsible for payment processing, shipping, website hosting, and analytics, or where required by law.

Data Security

We use commercially reasonable security measures to protect your information. While no online transmission or storage system is completely secure, we continuously work to safeguard your personal data.

Cookies

Our website uses cookies to improve functionality, personalize your experience, and analyze website performance. By using our website, you consent to the use of cookies.

Your Rights

Depending on your country or region, you may have the right to access, update, or request deletion of your personal information. Please contact our customer support team for assistance.