Shipping Policy

CHICI proudly delivers handcrafted footwear to customers around the world.

Pakistan

  • Free shipping on all orders within Pakistan.
  • Estimated delivery time: 5–6 business days after order confirmation.

International Shipping

  • We ship worldwide.
  • International shipping charges are calculated at checkout based on the destination.
  • Delivery times vary depending on your country, courier service, and customs procedures.

Customs Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, or other government-imposed fees determined by your destination country. These charges are not included in the product or shipping price and are the sole responsibility of the customer. CHICI cannot estimate these charges and is not responsible for customs delays, import restrictions, or additional fees imposed by local authorities.

Order Tracking

Tracking information will be provided once your order has been dispatched, where available.

Delivery Delays

Delivery estimates are provided as guidelines only. CHICI is not responsible for delays caused by customs clearance, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Incorrect Shipping Addresses

CHICI is not responsible for delays, losses, or additional charges resulting from an incorrect or incomplete shipping address provided by the customer. Please review your address carefully before confirming your order.

Force Majeure

CHICI shall not be held liable for delays or failures in delivery resulting from events beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, or courier disruptions.